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Buying a puppy online can be safe when you do proper research and choose a responsible seller. Follow these important steps before bringing your new companion home.

1. Buy Only from Trusted Breeders or Reputable Puppy Platforms

Choose breeders or puppy marketplaces with a good reputation, transparent policies, and genuine customer reviews. Responsible sellers provide complete information about the puppy instead of focusing only on making a sale.

2. Verify Health Records

Before booking your puppy, ask for:

  • Vaccination records
  • Deworming history
  • Veterinary health certificate
  • Feeding schedule
  • Age confirmation

A healthy puppy should also have bright eyes, a clean coat, healthy gums, and an active personality.

3. Request a Live Video Call

Ask the breeder for a live video call to see:

  • The puppy's current condition
  • Its behaviour and activity level
  • The living environment
  • The puppy interacting naturally

Live video verification helps confirm that the puppy actually exists and is being raised in proper conditions.

4. Ask About the Puppy's Parents

Knowing about the puppy's parents can give you valuable information about its expected size, temperament, and health history. If applicable, ask whether the puppy is KCI registered and request supporting documentation.

5. Avoid Deals That Look Too Good to Be True

Extremely low prices are often a warning sign. Some fraudulent sellers advertise purebred puppies at unrealistic prices to attract buyers. Always compare prices with the average market value before making a decision.

6. Never Make Full Payment Without Verification

Avoid transferring the full amount before confirming the breeder's identity and reviewing all documentation. Reputable sellers are transparent about their payment process and willingly answer your questions.

7. Check Delivery and After-Sales Support

Ask how the puppy will be transported and whether guidance will be provided after delivery. Responsible breeders usually offer advice on feeding, vaccinations, and helping the puppy settle into its new home.

Warning Signs of Online Puppy Scams

Be cautious if the seller:

  • Refuses a live video call.
  • Avoids sharing vaccination records.
  • Uses only stock or copied photos.
  • Demands urgent payment.
  • Cannot answer basic questions about the puppy.
  • Offers unusually low prices without explanation.

Buying a puppy is a long-term commitment. Choosing a healthy, ethically bred puppy from a trusted source is always more important than finding the cheapest option.